If you experience a problem with any product supplied by Liberator, and are covered by warranty or Assist, help is never far away - during normal office hours for most products, but 365 days a year for our 'high tech' communication aids!

You are welcome to contact our Customer Support team by telephone or email, but don't forget that for Prentke Romich (PRC) communication aids there is also a huge amount of information in our knowledge base, accessible 24 hours a day, at http://support.prentrom.com/

Email: For programming support or technical problems email: info@liberator.co.uk quoting your name, phone number, address and any device serial number.

Telephone: When you call Customer Support on 0845 226 1144 for help, please have your device and charger to hand.

• Monday to Friday: Support is available 9am to 5pm for all products
• Weekend / public holidays ('high tech' communication aid support only): please leave a message as instructed and one of our 'on-call' Technicians will call you back, usually within 2 hours

NB: 'High tech' communication aids include Liberator 14, Pathfinder, Vanguard, Vantage, SpringBoard, DeltaTalker, Liberator, AlphaTalker, ChatPC and similar devices.